CHAPTER ONE
BACKGROUND OF THE STUDY
The rate at which public organizations are winding up these days is a serious signal that something is wrong with their decision making system. The deplorable state of majority of these public organizations such as the Power Holding Company of Nigeria (PHCN) in spite of the billions of naira being injected into the Power sector annually is having a ripple effect on the economy of Nigeria. A good number of these organizations have either been closed down owing to the fact that they could no longer fulfill the purpose for establishing them or have been privatized with the intent to address the anomaly as this has greatly increased the rate of unemployment and caused a sharp decline in the standard of living.
In recent past, a lot of measures such as downsizing and mere introduction of computers in the work place considered ideal to address this problem were initiated by the federal Government, but it yielded little or no results while the problem persists. This clearly points to the fact that, the managers charged with the corporate responsibility of making dynamic decisions that would put this organization on the path of sustainable growth and quality service delivery are not making the right decisions or do not have access to accurate, timely and quality information.
Managers and business leaders have to accomplish several functions and perform different roles. These roles are connected to communication, information and decision making. The decision managers make often influence the lives of many individuals, business and even the whole society.
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