EFFECTIVENESS OF BUDGETING PROCESS IN ACHIEVING ORGANIZATIONAL GOALS A STUDY OF MTN NIGERIA

ABSTRACT

The study focuses on determining the effectiveness  of  budgeting  process  in achieving organizational goals. This study was conducted in (MTN) Head Quarter  Lagos. In this research, both probabilistic and non-probabilistic sampling techniques were used. In probability sampling, simple random sampling method was  used  because the strata (department) were in homogenous characteristics where it became possible to select unit randomly without bias. Qualitative and quantitative data were analyzed by using the statistical package for the social Science/ personal computer (SPSS/ version 12). The results revealed that budget enables mobilization  of  MTN resources and maximizes proper utilization of resources  in  the  adequate and correct ways and that MTN is facing the problem of being not having computerized budgeting software. According to the findings it  is recommended  that the organization should be carefully in setting the goals for the financial year by making sure that those goals must be achievable in order to avoid wastage of  resources. Also an effective management system should deal with all relevant aspects while an efficient management system does this with little use of resources by being integrated and focused on identified aspects including both risks and opportunities. A flexible management system should easily adapt to new requirements without losing effectiveness or efficient.