ASSESSING THE IMPACT OF OVER DEPENDENCE ON OIL REVENUE TO NIGERIA ECONOMY

ABSTRACT

The research is on Assessing the Impact of Overdependence on Oil Revenue to Nigeria Economy. The main objective of this study is to assess the impact of overdependence on oil revenue to Nigeria economy. Data for this research were obtained from both primary and secondary sources. The questionnaire served as the main instrument for data collection. Interview was also conducted so as to obtain more data. Data analyses were done through the use of tabular presentation and percentages. Hypotheses were tested through Chi-square (X²).

The major findings of this study are as follows:

1. Overdependence on oil revenue has more positive impact than negative impact on Nigeria’s economic development.
2. Agriculture, Tourism, Taxation & Solid minerals are factors that could minimize Nigeria’s overdependence on oil revenue.

On the basis of the above findings, the study concludes that Nigerian economic growth is highly depended on the oil revenue. Hence, if there is a glut and fall in oil price in international market, it may be a great disaster on the economy and to the citizenry of the country.

From the findings of this study, the following are recommendations:

1. The Nigerian government should focus on the need for diversification into other sources of revenue in order not to be affected by fall of oil price in the international market.
2. The government should develop other sectors of the economy such as agricultural sector, and industrial sector by providing incentives such as tax concession, provision of facilities needed by these sectors in order to boost more production.

APPLICATION OF TOTAL QUALITY MANAGEMENT IN THE BANKING INDUSTRY A STUDY OF UNITED BANK FOR AFRICA PLC AND FIRST BANK OF NIGERIA PLC

ABSTRACT

The topic of this research is the application of Total Quality Management in the banking industry, (A study of UBA Plc and First Bank of Nigerian Plc).

The major objective of the study is to enquire into problems encountered in the provision of good quality services to customers in commercial banks with focus on UBA Plc and First Bank Plc and to determine specifically the impact of the application of TQM on the services of UBA Plc and First Bank Plc to the banking public.

The instrument of data collection is questionnaire and research questions, which formed the source of primary data, while materials from various published articles; textbooks, journals newspapers and annual report and statement of account of UBA and First Bank as well as mateials from internet formed the secondary data.

The method of analysis is the use of tables, percentage and chi-square. The major finding of the research is that problems encountered in the provision of services in UBA Plc and First Bank Plc includes finance, manpower, Technology among others. The study recommended subordinates and employees be given equal opportunity to participate in decision making the study concluded that there is a bright and abundant prospect for the use of Total Management in the Banking Industry.

Internet banking is the use of internet in order to provide services like on line transfer, payment of bills and any other on line banking activity. Internet banking can be grouped into four major classes;

• Telephone banking: this is a form of internet banking which is used by customers in order to perform or carry out retail transactions by calling phone communication units which are linked to an automated system of bank. Some activities that can be carried out are change of pin and transfer of funds.
• Internet banking: this is also another form of banking which allows customers to make use of the bank’s website in order to make transfers, pay bills, view their bank statement without having to visit the banking hall.

c)Mobile banking: this is a form of internet banking which involves the use of cell or mobile phones in order to settle some transactions. Some of the examples of this transactions includes; change of pin, transfer of little amount of funds, phones recharge.

d) Electronic card: this is a form of internet banking is a physical plastic card that identifies the holder of the card. It is used for financial transactions on line which includes point-of-sale (POS)and Automated Teller Machine (ATM)which are used to authorize payments to the sellers. The various types of this cards include; credit and debit cards which have to be replenished