THE IMPLICATIONS OF RISK MANAGEMENT IN THE NIGERIAN FINANCIAL SERVICE SECTOR

THE IMPLICATIONS OF RISK MANAGEMENT IN THE NIGERIAN FINANCIAL SERVICE SECTOR

ABSTRACT

Businesses in the Nigerian financial services sector are continuously and relentlessly seeking the best and appropriate risk management strategies and/or techniques to be adopted, which would enable them to operate effectively and successfully within the harsh business terrain, surrounded by, and filled with risks and risk factors.

This study took a critical examination at the risk management strategies adopted in the Nigerian financial service sector, while studying selected financial institutions within the sector. These selected financial institutions included two banks and one insurance institution located within Enugu metropolis. On the one hand, risk is defined as the prospect of financial loss attributable to unforeseen changes in underlying risk factors. On the other hand, risk management is defined as a series of measures under taken by a business towards managing or controlling risk or likely risk occurrence, by averting it or minimizing its overall impact on the organization.

          The Objectives that were set out be achieved by this research study included the following:

  • To determine the implications of risk management in the Nigerian financial service sector.
  • To determine the risk management strategies and /or techniques adopted is the Nigerian financial sector.
  • To identify the various types of risks that occur in the Nigerian financial sector.
  • To identify areas where risk management is applied in the Nigerian financial sector.

The sample size for this research was set at 190, and the researcher employed the tools of physical interviews and questionnaires to source for primary data. The secondary data was gotten via journals and publications on related topics. This researcher also used the chi-square and correlation analysis in testing the formulated hypotheses.

          The findings from this research work reliably revealed that almost all the respondents who responded to  the questions in the questionnaires agreed  to the fact that; there are several implications of risk management in the Nigerian financial service sector, both positive and negative; there are several risk management strategies and /or techniques adopted in the Nigerian financial sector which help to eliminate or minimize risk or likely risk occurrences; there are  various types of risks that occur in the Nigerian financial sector; and finally, there are several areas where risk management is usually applied in the Nigerian financial sector.

          Based on the findings, appropriate recommendations were made to the targeted audience, and a conclusion was drawn.                       

CHAPTER ONE/INTRODUCTION

1.1   BACKGROUND OF STUDY

Business firms all over the world today, Nigeria in particular operate successfully in a harsh business terrain, owing to the fact that consumers have come to accept and embrace them and what they offer. The fact that there are usually two or more firms competing and offering similar goods and/or services, notwithstanding; the difference however between one firm and the other(s) is seen in the quality of the goods and services being offered. Nevertheless, these firms in their efforts to meet their customer needs are often faced with a lot of challengers, what is widely known today as risks. Thus, the concept of risk management as the best way of tackling this problem was developed. Risk and risk management are the results of intensive study on the causes and effects of business success and failure today, especially in the Nigerian financial sector.

The International Organization for Standardization (ISO) has defined risk management as the identification, analysis, evaluation, treatment (control), monitoring, review and communication of risk and risk factors.

On the other hand, risk can be defined as the prospect of financial loss attributable to unforeseen changes in underlying “risk factors”. These risk factors are the key drives affecting business and their financial results. Such risk factors can be equity prices, interest rates, exchange rates, share values, commodity prices etc.

Risk is inherent in every business and every organization has to manage it according to its size and nature of operation because without it no organization can survive in the long run. Risk management is only appropriate for the simple verity that one cannot envisage the future. Risk management however, can do very little to reduce variability since markets will continue to fluctuate no matter how advanced risk management gets. It can be very powerful in reducing uncertainty for those involved in risk taking decisions and actions

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THE IMPACT OF PLANNING ON ORGANIZATIONAL PROFITABILITY

Around the year 1999, empirical researchers first started investigating the performance and implications of formal planning (Thune and House, 1999; Ansoff et al., 2000; Herold, 2001), and since then, over 40 planning-performance studies have been published. Nevertheless, in recent years this particular field of research has slowed down to a trickle, and there is a strong reason for this: Previous studies lacked theoretical grounding, produced a bewildering array of contradictory findings, drew heavy criticism for inadequate methodologies, and had little or no discernable net impact on strategic management research or practice. The purpose of this study is to rectify these shortcomings (Shrader et al., 1984; Pearce et al., 1987a, b).

In spite of this, it appears to be self-evident that the planning-performance relationship has a considerable bearing on both the research and practice of strategic management, and that academics should not completely forsake this avenue of inquiry. This study provides a critical analysis of the planning-performance research, which examines the relationship between planning and the impact it has on organizational performance, which in turn has an effect on the survival of the organization.

The process of formulating, implementing, and controlling strategy, as well as formally documenting organizational expectations, is referred to as planning. Planning can be defined as the act of employing methodical criteria and rigorous examination (Higgins and Vincze, 1993; Mintzberg, 1994; Pearce and Robinson, 1994). Planning is a process that enables us to imagine the future as well as build the essential processes and activities in order to impact and realize that future. Planning professionals, like those working in many other professions, frequently hide their work under a veil of pseudoscientific language in an effort to glorify their work and cultivate a dependent relationship with their clients. In practice, planning procedures are neither complicated nor based on scientific research. It is possible for organizations to design and operate an effective planning program on an ongoing basis with only a small amount of assistance at the beginning and the occasional services of an outside facilitator.
The act of planning entails the execution of a series of underlying procedures with the objective of generating or manipulating a circumstance in order to get an outcome that is more favorable for an organization. This is a significant departure from traditional tactical planning, which is more defensive in nature and looks to the actions of competitors to drive the company’s own actions. When it comes to running a firm, planning gives individual departments like marketing, human resources, and financial focuses general guidance as well as specific tasks. When there is a general agreement regarding the objective of the organization and when the majority of work procedures depend on technical or technological factors, planning may be beneficial to an increase in productivity.

This study goes further than the observation of some previous research that questioned the presence of direct causal linkages between the utilization of planning and enhanced performance. This study makes use of some of the numerous publications that have been written on the application of planning in the commercial sector, as well as the growing number of publications that discuss the application of planning and its potential in the public sector. The process of adaptive thinking, or thinking about how to achieve and keep firm environment alignment, is one of the primary goals of planning. One of the primary reasons of planning is to foster this process (Ansoff, 1991).

However, it seems that businesses stand to benefit more because of their ability to obtain significant advantages not only from adaptive thinking but also from integration and control. Although adaptive thinking can provide significant benefits for small businesses, the integration and control parts of planning likely provide fewer advantages for small businesses than they do for large businesses.

According to Evered (2000), the various applications of the word “planning” range from very broad ones (which encompass the functions of identifying purpose, objectives, and goals) to very restricted ones (namely, those that deal with the means for achieving given objectives). According to Evered, who differentiates between broader and narrower definitions of strategy, Bozeman’s definition is a narrow one; it’s the kind of definition that presupposes a company has an overarching objective. According to Bozeman’s definition, the planning and management process is kicked off whenever there is a shift in the organization’s policies and priorities (Bozeman, 2003).

Therefore, according to Eddie (2004), one might either have a broad or a tight definition of planning. Nevertheless, this definition does not aid managers in the public sector in any way, because they must now decide not only whether or not they wish to establish strategic plans, but also whether or not they should approach such plans with a more global or a more limited viewpoint. Therefore, what appears to be a semantics-related issue is really a cover for a more basic debate about whether or not goal specification should be incorporated into the planning process.

According to Berry (1997), planning is a method for determining the most favorable outcome for your organization’s future as well as the most effective way to get there. In many cases, the strategic planners of an organization are already familiar with a significant portion of the information that will be included in a strategic plan. However, the formulation of the strategic plan is a significant aid in clarifying the plans of the company and ensuring that key executives are all on the same page. However, the planning process itself is significantly more important than the strategic plan document itself. The first step in the planning process involves making an analysis of the existing state of the economy. The first step is to investigate elements that exist beyond the firm and have the potential to impact its performance.

The majority of the time, it is prudent to place primary emphasis on the national, local, or regional, as well as industry-specific economic projections. This aspect of the analysis ought to get underway right away, at least a few weeks before the beginning of the more official planning process. Therefore, it has been reached the conclusion that planning has a positive impact on the performance of organizations, or more specifically, that the amount of planning an organization conducts has a positive impact on the financial performance of that organization. Because this research study is focusing on a bank as its case study, it is essential to have an understanding of the planning and financial performance relationships that exist within banks.

The level of involvement in planning that managers have is influenced by a number of factors, including those that are managerial (such as planning expertise and beliefs about the connections between planning and performance), environmental (such as complexity and change), and organizational (such as size and structural complexity). Several research have posited that the influence of these elements on the level of planning intensity are as follows: (Kallman and Shapiro, 1990; Unni, 1990; Robinson and Pearce, 1998; Robinson et al., 1998; Watts and Ormsby, 1990b).

Studies that analyzed the connection between planning and financial performance came to the conclusion that the intensity with which firms engage in the planning process causes an indirectness and lack of one-to-one correspondence between factors such as planning expertise and beliefs about planning performance relationships (managerial factors), environmental complexity and change (environmental factors), firm size and structural complexity (organizational fact), and so on. These findings were found in the studies that analyzed the connection between planning and financial performance. Previous study seems to have lost its focus on the relationship between planning and the financial performance of organizations, which is supported by the contradictory findings of some of the research. A lack of attention in previous studies to the connection between these managerial, environmental, and organizational elements and their possible impact on planning intensity and performance may be to blame for the misspecification of this relationship (Hopkins and Hopkins, 1997).
Consequently, the consideration of such elements in the current study is seen as an important topic that has consequences for both the conduct of future research and the planning procedures that are now in place.Download Full Material-N5000

INFLUENCE OF GUIDANCE SERVICES ON VOCATIONAL CHOICE AMONG STUDENTS

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TABLE OF CONTENTS

Title of Research

Approval Page

Dedication

Acknowledgement

Abstract

Table of Contents

CHAPTER ONE

1.1   Introduction                                                                     1

1.2   Statement of the Problem

1.3   Significance of the Study

1.4   Delimitation

1.5   Definition of Terms

1.6   Hypothesis

CHAPTER TWO

2.0   Literature Review

2.1   Definition of Science

CHAPTER THREE

3.0   Research Methodology                                                     21

3.1   The Design

3.2   The Sample

3.3   The Instrument

3.4   Data Collection

3.5   Analysis of Data

3.6   Validity of Instrument

CHAPTER FOUR

4.1   Data Analysis

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THE NEGATIVE EFFECTS OF LACK OF EFFECTIVE TOOLS ON PRODUCTIVITY- A CASE STUDY OF FIDELITY BANK PLC

THE NEGATIVE EFFECTS OF LACK OF EFFECTIVE TOOLS ON PRODUCTIVITY- A CASE STUDY OF FIDELITY BANK PLC

CHAPTER ONE

INTRODUCTION

1.1       Background of the Study

Every business organization is established with the primary aim of producing economic goods and their service to maximize certain objectives (e.g profits, staff and stakeholders interests). The relationship that exists between organizations and resource input (e.g. trainings and development, negotiation for industrial peace, information technology, adequate marketing and financing as well as production facilities) is mutual in that they benefits from one another (Siegrist, 1990). This is because effective tools in the form of efficient resources in an organization booster performance or productivity. In other words, Inadequate or negative supply in a effective tools adversely affect productivity of an organization. For example when a marketing officer in an organization as bank is not properly trained with adequate information technology facilities (e.g.Mobile telephone and official car) not given, performance will likely fall short of expectations from him/her. Similarly, when necessary tools as computer, calculating machine, conducive working environment are not available for staff in an organization, productivity is bound to drop. Thus absence or invariably low attention in acquisition of skills and other necessary resources for an organization results into poor or ineffective qualitative and standardized performance either in goods or services.

In the words of Olise (2003) adequacy of effective tools for the running of an organization (i.e present and future expectation of business) allows for their efficient contribution to the production of goods and services. To him however, negative effect of non availability of needed tools for productivity is distress, liquidation, bank failure. To this effect, regular review of policies and program in the banking industries is a strong weapon curbing waste and losses in the relationship between resource input and output. It is so important and benefiting to effectively manage working tools if an organization wants to flourish.

Contributing Onuoha (1997) acknowledged that human resource training and development are indispensable aspect of effective organizational activities and have the following specific benefits to:

  1. Improve the quality and quantity of output.
  2.  Lower costs (error, production, services, etc).
  3.  Lower turnover and absenteeism by increasing employee job satisfactions through self esteem.

However, Kost and Rosenzweing (2002) argued that organizations failure of resource control and management development could lead to constant reduction in output which eventually may end in the form of loss as against profit. Moreover, if human resources are not motivated in an organization, there could be reported cases of negative attitude towards the organization, accidents may be frequency in production, hence the production people may have more scrap and wastage, more labour turnover owing to helpless induction. This may mean greater losses all rounds and it may result in a negative productivity for such an organization. In brief, training and development human resources of an organization (as an effective tool) according to Sherman (1992) have five basic benefits:

  1. It improves employee, team and corporate performance in terms of output, quality and speed.
  2. Improves operational flexibility by extending the range of skills possessed by an individual, thus aiding succession planning.
  3. Help to manage change by increasing understanding of the reasons and necessity for change and proving people with the knowledge and skills needed to adjust to new situations.
  4. Provide higher level of service to customers.
  5. Finally, it serves as a means of job satisfaction through skill enhancement and competence development.

On the contrary or as a demerit Wendell (1998) stated that organizational resource has fallen short of efficiency due to lack of necessary tools to improving efficiency in marketing, production, engineering and administration as well as in non-human recourses factors such as machines, methods, tools, equipment, etc.

  1. Statement of the Problem

The negative effect of lack of effective tools (staff welfare, training, acceptable leadership, style, adequacy of resource inputs, etc) has continue to pose a threat in the process, procedures and over all efficient performance and productivity of organizations, industries and Nigerian economy. Similarly, the challenges from the recent global economic meltdown has forced organizations and industries to neglect basic motivational factors to the employees and the provision of working tools (e.g. machine information/communication technology, adequate financial resources, experts or trained personnel, etc), hence production in goods and services are either below capacity or out rightly delayed. 

1.3       Objectives of the Study

The broad purpose of this study is to assess the negative effect of lack of effective tools on productivity in organizations a study of Fidelity Bank Plc, Lagos.

However, the specific objectives are;

  1. To determine if lack of effective tools lead to organizational failure.
  2. To examine if inability of organizations to develop given assets to given tasks and position results in poor performance.
  3. To determine if bureaucratic practice of organizations in determining resources adoption and application results into losses and error.
  4. To evaluate if there exists any relationship between organizational performance and improve welfare scheme of staff   
  5. To identify if the broad policy on organization growth is pursued by Fidelity Bank Plc reduce or eliminate job dissatisfaction.
  1.   Research Questions

Considering statement of the problem and purpose of the study, the following research questions were formed;

  1. Does lack of effective tools lead to organizational failure?
  2. Does inability of organizations to develop given assets to given tasks and position results in poor performance?
  3. Does bureaucratic practice of organizations in determining resources adoption and application results into losses and error?
  4. Is there any relationship between organizational performances and improve welfare scheme of staff?

Could it be true that the broad policy on organization growth being pursued by Fidelity Bank Plc reduce or eliminate job dissatisfaction?

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