The Effects of Using Social Media Tools – Google Classroom, Zoom and WhatsApp -on the Teaching and Learning Process in Secondary Schools
INTRODUCTION The development of science and technology influence various parties in dealing with many sectors as well as higher education. The presence of science and technology is very important in improving human resources‟ capacities and fostering expected personal characters. Education, thus, is valued as necessary in following the trend of science and technology today and tomorrow. This can be started from educational organizations which have responsibilities and duties to manage education system in Indonesia. These institutions, thus, have to renew their approaches in delivering information as well as knowledge to their students and people. They should take the benefits of new developed technologies deployed in their organizations. This phenomenon is expected to be considered by educational policy makers in the country, in order to improve the education delivery system. Schools and other education organizations are necessary to update their information on the advancing global science and technology. This is important to support the implementation of education development programs, and have positive impacts from the expansion and growth and of science and technology. Research team had a partner of social diffusion media program with Senior High School UM Malang East Java Indonesia. This school needs attention from university team members because the school encountered some problems that have to be solved. Based on an initial study, the school organization experienced more serious issues compared with other schools within Lagos state. The main problem relates with the use of social media as the tool of teaching and learning. The system is not well structured and organized, and moved slowly. In referring to the situation explained above, among the problems found at this school are that teachers felt being disturbed by the use of social media by students during instructional activities. Such a condition interrupts student attention and influenced class room condition. On the other hand, in the managerial perspective, the use of social media within the school building is not so popular. Schools, thus, are reluctant to use that kind of media as an alternative in teaching delivery. Setiawan (2015) in his study found that students had quite positive perceptions on the extent of social media. This implies most students understand how to operate this media. Teachers were also reported as being familiar with this, and some of them have used it for teaching activities in the classroom. Based on results of justification performed both by research team members and the school teachers, the priority issues that have to be addressed are: the implementation of social media for instructional delivery in the classrooms
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